International Money Transfers

How to make International Money Transfers

Service provided by Western Union through their own or allied offices, allowing users to send and/or receive money in more than 500 agencies located in more than 200 countries and territories, all in a fast, easy, convenient and highly reliable way.

If you do not know how to make a money transfer, Western Union gives you some tips on how to proceed in the most practical and safe way. And if you need more information about the fees, click here and simulate the fee on international sending.


1. Get the necessary documents
In order to be able to make the transfer, you will need to present some original identification documents like:

      • For Brazilians: Driver’s License or any other tipe of ID document plus CPF ( Social Security Nº).
        • For Foreigners not residing in Brazil: Mercosur Countries, Bolivia, Chile, Colombia, Ecuador, Peru and Venezuela: ID of respective foreign country or Passport. Other Countries: Passport.

• For Foreigners not residing in Brazil:

            Mercosur Countries, Bolivia, Chile, Colombia, Ecuador, Peru and Venezuela: ID of respective foreign country or Passport. Other Countries: Passport.
            Outros Countries: Passaporte.


2. Provide the necessary information
The attendant in the Western Union store will request some information on the person receiving the money.

          • Country of destination ( and State in the case of US and Mexico)

• Address and phone number

• Receiver’s full name

• Amount to be sent

If you prefer, you can also send money directly to a bank account. Click here for more information.


3. Payment
Check the data provided and provide the funds – Value + charges *. * There may be incidence of local taxes.


4. Processing and receipt
Check the values and confirm with the Western Union attendant and wait for the transaction processing. Once completed, sign the receipt and keep a copy.


5. Notify the receiver
Provide the receiver with the MTCN (Money Transfer Control Number), allowing him to receive the money in a Western Union store.

Click here for instructions on fraud prevention.


Send and receive money by phone

If you have a bank account, count on the phone money transfer service. With this service, you can send a transfer abroad or receive it directly into your account at no charge.

Call and find out more : 0800 600 5432

Click here to read the Terms and Conditions of this service.

Important: Service rates were set by Western Union in accordance with the Consumer Protection Code, Resolution 3919 of 25/11/2010, Circular Letter 3349 of 31/10/2008 and Circular 3,512 of 25/11 / 2010 of the Central Bank of Brazil. Rates are subject to change and the new values should be made public 45 days before the effective date and 30 days in advance to the other services. The table of rates is available at all points of service or if you prefer, click here and check out the full table.

The Western Union Brazil and its agents do not charge any other fee in its operations, in addition to reported on this site.

For more information, contact the Call Center WU: 0800 707 9330

Also see

This is WU

We are a business centered on the needs of our customers, and over the years, we’ve invested and innovated to provide consumers and businesses even more choices in products and services, to moving money across borders.

Our customers use WU services to send money in nearly every part of the world. We move money for better, alllowing people, families and friends to use the money transfer service quickly and conveniently.

We believe that when money moves, better things can happen. A business expands. A child goes to college. Emergency aid arrives when it’s needed. An economy prospers, an opportunity opens.

More than 500,000 service points to connect people in over 200 countries and territories. In Brazil, we facilitate the day-to-day customers with money transfer services, currency exchange and prepaid card.